Bravo to American Airlines for offering the shock enhance to the workers. Rather than cowering to your disgruntled passenger on todays La Guardia flight. Because some attendents have been cheerful and wished him an exceedingly Merry Xmas. Actually ?? It’s about time we took again our greatest needs and grumpy folks just continue to be from the planes and preserve their views to by themselves.
Senores Ameican Airways,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de 45 minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no period su culpa eso era lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar lodge,comida por culpa del retraso,yo llame esa noche en el resort y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
I'm emailing this comment for you so that AA might greater be capable to really encourage personnel for being far more courteous when items go Mistaken.Purchaser service may make this type of distinction for the people utilizing your service.
Doubt if any one reads this but AA may be the worst airline in the world. Didn’t fly them For many years as a consequence of interior issues.
it is actually pitiful to possess to report that my many e-mails to Customer Relations haven't been answered as of so far October 29, a total lack of probably the most elementary courtesy towards an 84 yrs old First-Course passenger and Repeated Flier….
I discover it awful to own my luggage go missing in Miami on both of those leaving and returning flights. I count on being contacted straight away on how we can easily arrive at an agreement about this. I might be accomplishing a abide by up.
My husband And that i had flight reservations for today (March fifteen, 2014) and following a regimen coronary heart scan on Wednesday of this week, he was diagnosed by using a severe heart issue. On Friday, March 14, 2014 he experienced to possess a coronary heart catherization and it was unachievable for us to go on our vacation. I identified as American Airways Purchaser Service and was properly told “rough luckâ€.
Remember to forward me the data for my journey voucher that should be on file. I have dropped the initial as I had saved it on my other computer that is definitely currently being serviced.
I had been hoping to acquire ticket for fifteen calendar year old son and couldn’t use website for he was deemed insignificant. I referred go to my blog to as customer service and she assisted me with airline invest in. I precisely requested if I required to terminate if I could inside of 24hours. This attendant reported Of course. I discovered four several hours later on The key reason why son would need to fly was cancelled. I termed again to cancel the flight the attendant explained to me I couldn’t terminate flight and it had been a nonrefundable ticket. I informed her condition as stated above she mentioned she couldn’t do anything. I requested for a supervisor, I bought a person and defined the situation, she explained I couldn’t cancel it and get my money back she was really impolite and hung up on me. I termed back to talk to for another supervisor and as I was speaking with this supervisor she educated me that the last supervisor mentioned in her report I refused voucher. What ever a voucher was I was not even absolutely sure. Then 2nd supervisor told me what she assumed. So the flight wasn’t cancelled since she stated to attend a few times ahead of I make my closing determination and he or she would wave changing fee to do so and I shouldn’t have any trouble.
My American Buddy acquired tickets on my behalf but I have gained no facts from you. I haven’t received any “range†from you — how am I suppose to pick up my ticket at Narita airport?
I have already been touring with American Airlines for quite some time now and am now incredibly shocked at a recent event. I'd just gotten again from getaway to learn that my suitcase was lacking. American Airways instructed me I had been imagined to get it back again the next day, but I only got it 2 days later and found that my suitcase had been ripped open and ruined.
We want a penned verification from American Airlines to approach our cruise insurance policies claim. Stating the conditions of delays over the working day we traveled to board our ship.
I spoke with Wanda this early morning about added baggage and also the nerostimulator implanted in my back. She was extremely helpful, I am glad which i called and received the proper facts.
I flew on American airlines for The very first time and previous. our luggage was broken with black grease on it significant hunks out of your handles and wheels. your airplane was dirty and very not comfortable. the flight crew was not helpful in any way. My granddaughter was with me which is about 6ft tall no place for her legs and particular person laid again in her seat and she could not move at all in her seat.