I am emailing this remark to you to make sure that AA may improved have the capacity to encourage staff members to generally be extra courteous when things go wrong.Shopper service may make such a distinction for those utilizing your service.
She was terrific And that i hope she's within the flight upcoming spet After i am going again to St Thomas Many thanks Mike
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The web site won't do the job. Whichever tab I select on the positioning doesn’t perform. I wanted to Look at the standing of my flight and possibly e-book An additional 1 but very little works.
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Their service has actually been horrendous. Following I failed to catch a connecting flight to my grandmother’s funeral given that they only experienced just one mechanic in all the airport, they agreed to pay for my resort prices. On the other hand, it took them 3 months to acquire back again to me, and by the time I bought the check, it experienced by now been cancelled.
Situations have transformed and its incredibly sad. BTW – Our flight to Madrid was with Iberia as well as encounter was the complete reverse! The aircraft was vibrant, thoroughly clean and contemporary as well as the foodstuff choices have been appetizing and also the attendants ended up mindful of food substances. Naturally it can be done ideal!
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To I don’t know the way Many individuals seeking to get this resolved. I check out here was so pissed off and about to give up
At sign in for flight 2356 my bag was seen by staff as oversized. Placed in sizing Verify & was 1 inch to tall . My gripe- my husband with equivalent bag wasn't ( diff color) questioned to dimensions Test. noticed several clearly too tall luggage earlier Verify pt. your getting rid of $.
I are in NYC and do the job in The style business building 30k a yr, so purchasing a $360 flight was an enormous deal for me. I just lately utilized for and been given the AAdvantage charge card simply because resulting from business I will now be bicoastal and touring NYC-LA really regularly, which was the reason for my previous journey. I are actually flying AA for quite some time And that's why I selected them as my airline of choice for my impending bicoastal profession. On my very last flight #738 on March 25 2013 they missing my baggage and it's been in excess of weekly now. Due to the character of my flight I'd several valuables in that bag. I'm in Style and have already been accumulating unusual and pricey items all over my lifetime, a lot of which I introduced with me and also have gathered on travels that I have flown with your organization.
On Dec. fifth my spouse, Tamar and buddies Keith and Janet Burd and I had been coming back from a 7 working day cruise on Movie star Cruise Traces. We were scheduled to return from Miami to Louisville, KY by way of Charlotte on American flight 2448 at 1:00 P.M.The flight was delayed and we were being susceptible to lacking our connecting flight out of Charlotte. The ticket agent assured us that we would've loads of time to produce the link in Charlotte. Very well, the flight acquired later on and later as well as ticket agent then advised us that we would have to make any connecting flight changes in Charlotte. Following the airplane ultimately arrived and all passengers boarded, there was another delay resulting from mechanical challenges. Then, the flight was cancelled and we had been informed to return into the gate the place an agent would rebook us. All right so…..one hundred fifty travellers with a single agent !